How we handle data
PRIVACY & SECURITY
Mayday5 is committed to safeguarding your privacy. This policy explains what information we collect and how we use the personal information you supply to us.
In using our enquiry form on our website, any of our services or providing us with any personal information we will assume you are agreeing to your information being used and disclosed in the ways described in this policy.
1. DATA PROTECTION ACT
In carrying out our day-to-day activities we process and store personal information relating to our customers and suppliers and are therefore required to adhere to the requirements of all data protection legislation, including the EU Data Protection Directive 95/46/EC, the EU General Data Protection Regulation 2016/679 (applicable from May 2018), the EU e-Privacy Directive 2002/58/EC and any relevant national implementing legislation (including the UK Data Protection Act 1998) and any substantially similar local legislation, including the guidance, codes of practice, recommendations and deliberations of the relevant supervisory authority, in each case as amended or replaced from time to time.
We take our responsibilities under these acts very seriously and are always striving to ensure the personal information we obtain is held, used, transferred or otherwise processed in accordance with these acts.
2. WHAT PERSONAL INFORMATION WE COLLECT
You can access and browse our website without disclosing your personal data.
When you complete our enquiry form, request information from us (for example in response to your brief) or agree to use our media agency services, you will be asked to provide certain information such as your name, business correspondence address, telephone number and email address.
We do use third party software which uses IP tracking to identify visitors and monitor their activity on our website.
The information collected is anonymous and does not personally identify you. They do not track and store your name, address, telephone number or email address.
4. HOW WE USE YOUR INFORMATION
We collect and process your personal information so we can fulfil our contractual & legal obligations.
Where consent is required and given, we may send you relevant information by mail or email such as company news, market updates, industry specific insights and invitations to our corporate events.
5. WHO WE SHARE THE INFORMATION WITH
Without your explicit consent, we will never pass on your personal details to anyone outside Mayday5.
As part of our contractual and legal obligations we may be required to share your personal information with our auditors, our credit insurers, our legal advisors and the government.
These organisations are under strict obligations to keep your personal information private.
6. PROTECTING YOUR PERSONAL DATA
All personal information is held on secure servers and subject to access restrictions to ensure integrity and confidentiality.
In situations where these servers are externally hosted we will only use reputable hosting companies which adhere to security policies and procedures at least as stringent as our own.
7. STOPPING COMMUNICATION FROM US
If you decide you no longer want us to contact you, you can request that we stop by clicking ‘unsubscribe’ on any marketing emails you receive.
Alternatively, you can email email@example.com stating your name, business correspondence address, telephone number and email address, typing UNSUBSCRIBE in the subject field.
8. LEGAL ENFORCEMENT
We may share your data with other organisations if we are under a duty to disclose or share your personal data to enforce or apply our Terms and Conditions and other agreements.
Information may also be shared to protect the rights, property or safety of Mayday5 Limited and our staff.
9. THIRD-PARTY SITES
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.
Please check these policies before you submit any personal data to these websites.
10. YOUR RIGHTS UNDER THE DATA PROTECTION ACT
You have the right to:
Request a copy of the information we hold about you (“Right of access”)
Update or amend the information we hold about you if it is wrong (“Right of rectification”)
Ask us to remove your personal information from our records (“Right to erasure”)
Limit the way we process your data (“Right to restrict processing”)
Object to the processing of your information for marketing purposes (“Right to object”)
Raise a concern or complaint about the way in which your information is being used.